Medical Front Office - Patient Service Specialist

Select Medical; Chinatown (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading physical therapy center in Philadelphia as a Patient Service Specialist. You will enhance patient experiences by welcoming them and managing appointments while ensuring smooth operations with insurance communications. This full-time position offers a dynamic weekday schedule and a competitive salary starting at $17/hr.

Qualifications

• High School Diploma or GED is minimum qualification.
• Bilingual in Spanish preferred.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments and manage payer approvals.
• Conduct insurance authorizations and verifications.

Skills

Bilingual (Spanish)

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: Philadelphia, PA

Type of Employment: Full Time

Schedule: Weekdays - (7am-4pm and/or 10am-7pm)

Compensation: Starting at $17/hr pending experience

When patients enter our outpatient physical therapy center in Philadelphia, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• Bilingual (Spanish)

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.