Medical Front Office - Patient Service Specialist

Select Medical; West Columbia (SC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Mentorship & orientation

Generous PTO

Health, vision, dental

Company-matching 401(k)

Job summary

Select Medical in West Columbia, SC is seeking a Patient Service Specialist to greet patients, register them, and schedule appointments at our outpatient physical therapy center. You’ll manage front desk tasks and help ensure a smooth patient experience from arrival through checkout.

The role emphasizes insurance verification, patient communications, and collaboration with care teams. Requirements include a High School Diploma/GED and 1 year of front desk experience; starting pay is $18/hour

Qualifications

• Minimum Qualifications: High School Diploma/GED required.
• 1 Year of Front Desk Experience.
• Insurance Verification Experience.
• Preferred: 1 Year of Medical Office Experience.
• Health Care Experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team.
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications.

Skills

Front desk experience

Insurance verification

Customer service

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: West Columbia, SC

Type of Employment: Fulltime

Schedule: Monday/Wednesday/Friday (7am to 4pm) & Tuesday/Thursday (8am to 5pm)

Compensation: Starting at $18/hour (Pending experience)

When patients enter our outpatient physical therapy center in West Columbia, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required
• 1 Year of Front Desk Experience
• Insurance Verification Experience

Preferred Qualifications:

• 1 Year of Medical Office Experience
• Health Care Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.

Equal Opportunity Employer/including Disabled/Veterans.