Medical Front Office - Patient Service Specialist

Select Medical; Swarthmore (Delaware County); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

401k eligibility

Job summary

Select Medical's Swarthmore outpatient physical therapy center is seeking a Patient Service Specialist to manage front desk operations and support both patient care and business needs. located at 623 S.

Chester Rd, Swarthmore, PA, this part-time role offers Monday, Wednesday and Thursday from 4 PM to 7 PM. You will greet and register patients, schedule appointments, communicate with insurers and attorneys as needed, collect co-pays, and handle authorizations and verifications to help ensure a

Qualifications

• High School Diploma or GED required.
• 1 year of front desk experience required.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about visits and upcoming appointments.
• Schedule patient appointments in person and by phone.
• Maintain communication with external offices and internal teams; support operations.
• Collect co-pays, manage payer authorizations, and verify insurance.

Skills

Front desk experience

Healthcare experience

Insurance verification experience

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 623 S. Chester Road, Swarthmore, PA 19081

Type of Employment:Part-time

Schedule: Monday, Wednesday and Thursday 4 PM to 7 PM

Compensation:$18.00 - $20.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Swarthmore, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Healthcare experience

Preferred:

• Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans