Medical Front Office - Patient Service Specialist

Select Medical; Souderton (Montgomery County); On-site; USD 23,000 - 25,000; Full time

Job summary

Select Medical in Souderton, PA, is seeking a Patient Service Specialist to greet patients, register them, schedule visits, and handle front-desk operations with a focus on patient experience. This full-time role requires strong communication, basic medical office experience, and ability to coordinate with insurance providers and attorneys while collecting co-pays and verifying payer approvals.

Hours vary, including evenings, with compensation between $17.00 and $18.00 per hour, depending on

Qualifications

• High School Diploma or GED.
• 1 Year of Medical Office Experience.
• Strong communication and front-desk skills.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and via phone.
• Communicate with attorneys, insurance companies, translation companies, market leaders, and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Communication

Scheduling

Education

High School Diploma or GED

Job description

Position: Patient Service Specialist

Location: 718 Route 113, STE B, Souderton, PA 18964

Type of Employment: Full-time

Schedule: Hours vary / 2 evening till 7pm per week

Compensation: $17.00 - $18.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Souderton, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum

• High School Diploma or GED
• 1 Year of Medical Office Experience

Preferred

• 1 Year Front Desk experience
• Healthcare experience