Medical Front Office - Patient Service Specialist

Select Medical; Oklahoma City (OK); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Mentorship

PTO

Medical plan

401(k)

Job summary

Select Medical in Oklahoma City is seeking a Patient Service Specialist to greet patients, register them, and manage the schedule at the front desk of our outpatient physical therapy center. You will explain visit expectations and coordinate next appointments to ensure a smooth patient flow.

The role includes handling co-pays, coordinating insurance authorizations, and communicating with attorneys, insurers, and internal teams.

Qualifications

• High School Diploma or GED.
• 1 Year of Medical Office Experience.
• 1 Year of Front Desk Experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Customer service

Office administration

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Oklahoma City, OK

Type of Employment: Full-time

Schedule: Monday-Friday, Schedule Varies

Compensation: Starting at $15.00/hour(pending experience)

When patients enter our outpatient physical therapy center in Oklahoma City, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Medical Office Experience
• 1 Year of Front Desk Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans