Medical Front Office - Patient Service Specialist

Talentify; Naples (FL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Health insurance

401(k) with company match

Life and disability insurance

Job summary

Talentify is seeking a Patient Service Specialist for our East Naples, FL outpatient physical therapy center. This full-time front desk role focuses on greeting patients, scheduling, collecting co-pays, and coordinating with insurers to support smooth visits.

Schedule is Monday–Friday; compensation is $17.00-$18.00 per hour, depending on experience. We offer mentorship, generous PTO, comprehensive medical plans, and a 401(k) with company match to invest in your future.

Qualifications

• High School Diploma or GED.
• 1 year of Front Desk Experience.
• 1 Year of Medical Office Experience (preferred).
• Previous therapy experience (preferred).

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front Desk Experience

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: East Naples, FL

Type of Employment: Full-time

Schedule: Monday - Friday, Schedule TBD

Compensation: $17.00-$18.00/hour (pending experience)

When patients enter our outpatient physical therapy center in East Naples, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 year of Front Desk Experience

Preferred Qualifications:

• 1 Year of Medical Office Experience
• Previous therapy experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.