Medical Front Office - Patient Service Specialist

Talentify; Miami (FL); On-site; USD 22,000 - 25,000; Part time

Job summary

Talentify is seeking a Patient Service Specialist for our Miami, FL outpatient physical therapy center. This part-time role covers weekdays from 12pm to 7pm, at an on-site location in Doral.

You will be the first point of contact for patients, handling check-in, check-out, and basic front-desk tasks to ensure a smooth visit experience. Responsibilities include greeting patients, scheduling appointments, coordinating with insurers, and collecting co-pays.

Qualifications

• High School Diploma or GED.
• 1 year of Front Desk experience.
• Healthcare experience.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front Desk Experience

Bilingual

Healthcare Experience

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: Miami, FL (Doral)

Type of Employment: Part time

Schedule: Weekdays (12pm to 7pm)

Compensation: $16.00-$18.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Miami, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Health Care Experience
• Bilingual

Preferred Qualifications:

• 1 Year of Medical Office Experience
• Insurance Verification Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.