Medical Front Office - Patient Service Specialist

Select Physical Therapy; Miami (FL); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

401k eligibility after 1,000 hours

Job summary

Select Medical in Miami, FL is actively seeking a Patient Service Specialist for our outpatient physical therapy center, where the patient experience begins at the front desk.

This part-time role runs weekdays from 12pm to 7pm at the Miami (Doral) location. You will greet and register patients, schedule visits, collect co-pays, verify insurance, and coordinate with various teams to support smooth operations. Bilingual candidates are preferred.

Qualifications

• 1 Year of Front Desk Experience
• Health Care Experience
• Bilingual

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Bilingual

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: Miami, FL (Doral)

Type of Employment:Part time

Schedule: Weekdays (12pm to 7pm)

Compensation:$16.00-$18.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Miami, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Health Care Experience
• Bilingual

Preferred Qualifications:

• 1 Year of Medical Office Experience
• Insurance Verification Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement. Equal Opportunity Employer/including Disabled/Veterans.