Medical Front Office - Patient Service Specialist

Select Medical; Johnstown (Cambria County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking organization as a Patient Service Specialist in an outpatient physical therapy center. In this dynamic role, you'll be the first point of contact for patients, ensuring they have an exceptional experience from the moment they arrive. Your responsibilities will include greeting patients, scheduling appointments, and managing communications with insurance and other parties. This position offers the chance to make a meaningful impact on patient care while working in a supportive and diverse environment. If you're passionate about healthcare and customer service, this opportunity is perfect for you.

Qualifications

• Health care experience is required.
• Preferred 1 year of front desk experience.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule appointments and manage communications with various parties.

Skills

Customer Service

Communication

Scheduling

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: Johnstown, PA

Type of Employment: Per Diem/PRN **Hours are not guaranteed**

Schedule: Weekdays (Hours Vary)

Compensation: Starting at $16.50/hr pending experience

When patients enter our outpatient physical therapy center in Johnstown, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• Health care experience

Preferred:

• 1 Year Front Desk experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.