Medical Front Office - Patient Service Specialist

Select Medical; Apollo (Armstrong County); On-site; USD 30,000 - 45,000; Part time

Job summary

An established industry player is seeking a dedicated Medical Front Office Patient Service Specialist to enhance patient experiences at their Apollo center. This role is vital for managing both patient interactions and administrative tasks, ensuring smooth operations from the moment patients arrive. You'll be the welcoming face, guiding them through their visits, scheduling appointments, and coordinating with various stakeholders. If you thrive in a dynamic environment and are passionate about patient care, this opportunity is perfect for you. Join a team that values diversity and is committed to providing exceptional service.

Qualifications

• High School Diploma or GED required.
• Strong communication skills for patient interaction.

Responsibilities

• Greet and register patients, providing essential information.
• Schedule patient appointments and manage communications.
• Collect co-pays and conduct insurance authorizations.

Skills

Patient Registration

Appointment Scheduling

Insurance Verification

Communication Skills

Education

High School Diploma or GED

Job description

Medical Front Office - Patient Service Specialist

Job ID 325782

4203 Route 66
Apollo , PA 15613

https://careers.selectmedical.com/jobs/2025/04/14/23/00/325782/

NovaCare Rehabilitation. https://careers.selectmedical.com https://careers.selectmedical.com/-/media/project/selectmedical/inpatients/careers/logos/google-jobs/novacare-rehabilitation.svg?rev=2644207c950a4d0783f3830d1d067eba&t=20220202040957

2025-04-14

Job Description

Position: Medical Front Office - Patient Service Specialist

Location: Apollo, PA

Type of Employment: Per Diem/PRN **Hours are not guaranteed**

Schedule: Weekdays (Hours Vary as needed)

When patients enter our outpatient physical therapy center in Apollo, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.