Medical Front Office - Patient Service Specialist

NovaCare Rehabilitation; Westerville (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in rehabilitation services is seeking a dedicated Medical Front Office - Patient Service Specialist to enhance patient experiences at their outpatient physical therapy center. This role is pivotal in managing both patient interactions and administrative tasks, ensuring that every patient feels welcomed and cared for from the moment they arrive. With a focus on exceptional service, you will play a key role in shaping the patient journey within a supportive and dynamic environment. If you're passionate about helping others and ready to make a difference, this opportunity is perfect for you.

Qualifications

• Experience in a medical office or healthcare setting preferred.
• Strong interpersonal skills to interact with patients effectively.

Responsibilities

• Manage patient scheduling and administrative tasks.
• Provide exceptional customer service to enhance patient experience.

Skills

Customer Service

Communication Skills

Organizational Skills

Education

High School Diploma

Associate Degree

Job description

Medical Front Office - Patient Service Specialist

Join to apply for the Medical Front Office - Patient Service Specialist role at NovaCare Rehabilitation.

Position Details

• Location: Westerville, OH
• Employment Type: Full-time
• Schedule: Monday (8am-7pm), Tuesday (8am-1pm), Wednesday (9am-7pm), Thursday (8am-2pm), Friday (8am-3pm)
• Compensation: Starting at $16/hr pending experience

As a patient service specialist at our outpatient physical therapy center, you will manage both the patient and business sides of our center, creating an exceptional experience for patients from the moment they arrive. Your role is crucial in shaping the patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!