Medical Front Office - Patient Service Specialist

Select Medical; Bondurant (IA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Mentorship

Generous PTO

Medical plan

401(k)

Job summary

Select Physical Therapy in Bondurant, IA is seeking a Patient Service Specialist to warmly greet patients, register visits, and manage front-desk operations, appointments, and payments at our outpatient center.

Responsibilities include patient scheduling, payer communications, and coordinating with insurers and business teams to ensure smooth operations and accurate verifications. This full-time role offers benefits and predictable daytime schedule.

Qualifications

• High School Diploma or GED required.
• Front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide visit and appointment information during checkout.
• Schedule patient appointments in person and via phone
• Regular communication with attorneys, insurance and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front desk experience

Customer service

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: Bondurant, IA

Type of Employment: Full-time

Schedule: Monday-Friday (shifts are between 7 am and 6 pm)

Compensation: $17.00 - $20.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Bondurant, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong : Our mentorship and orientation programs ensure a successful transition

• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance

• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings

• Invest in Your Future: Company-matching401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

• Schedule patient appointments in person and via phone

• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team

• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum

• High School Diploma or GED

Preferred

• 1 Year Front Desk experience

• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Location : Location US-IA-Bondurant

Job ID 374357

Position Type Full Time

Experience (Years) 0

Category Administrative - Administrative Services

Company Select Physical Therapy

Min USD $17.00/Hr.

Max USD $20.00/Hr.