Medical Front Office - Patient Service Specialist

SSM Health; Bedford (NH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Patient Service Specialist, where your role is pivotal in ensuring a seamless experience for patients from the moment they arrive. This position combines customer service and administrative tasks, allowing you to make a meaningful impact on patient care. With a full-time commitment, you'll enjoy generous benefits including comprehensive health plans, a supportive work environment, and opportunities for professional growth. If you're passionate about making a difference in healthcare, this role offers a unique chance to contribute to a positive patient journey.

Benefits

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

Company-matching 401(k) retirement plans

Life and disability protection

Qualifications

• High School Diploma or GED required.
• Experience in insurance verification and front desk preferred.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule appointments and manage communications with various parties.
• Collect co-pays and conduct insurance verifications.

Skills

Insurance Verification

Front Desk Experience

Customer Service

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Bedford/Manchester, NH

Type of Employment: Fulltime

Schedule: Weekdays - 7am to 5pm

Compensation: Starting at $18/hour (Pending experience)

When patients enter our outpatient physical therapy center in Bedford, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED required

Preferred Qualifications:

• Insurance Verification Experience
• 1 Year of Front Desk Experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.