Medical Front Office - Patient Service Specialist

Select Specialty Hospital - Saginaw; Bangor (ME); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare facility in Bangor is seeking a Patient Service Specialist. This role is essential in providing exceptional patient experiences from the front desk, managing appointments, and facilitating communication with various parties. The position offers competitive pay and benefits including comprehensive health plans and a supportive work environment focused on mentorship.

Benefits

Generous PTO

Comprehensive health, vision, and dental plans

401(k) company-matching retirement plans

Qualifications

• High School Diploma/GED required.
• Excellent communication skills for patient interaction.
• Experience in customer service is a plus.

Responsibilities

• Greet and register patients and provide visit expectations.
• Schedule patient appointments in person and by phone.
• Collect co-pays and manage insurance approvals.

Skills

Communication

Customer Service

Attention to Detail

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Bangor, ME

Type of Employment: Fulltime

Schedule: Weekdays - 40 hours/wk

Compensation: Starting at $18/hour (Pending experience)

When patients enter our outpatient physical therapy center in Bangor, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

We are looking for a Patient service specialist for a fast paced multidisciplinary pediatric office.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

Additional Data

Equal Opportunity Employer/including Disabled/Veterans