Medical Front Office - Patient Service Specialist

Select Specialty Hospital - NW Detroit; Bangor (ME); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare facility in Bangor seeks a Patient Service Specialist responsible for managing patient interactions and administrative tasks. This full-time role includes greeting patients, scheduling appointments, and ensuring smooth operations by communicating effectively with various stakeholders. Join us for a rewarding career with excellent benefits including health coverage and generous PTO.

Benefits

Generous PTO

Comprehensive medical, vision, and dental plans

401(k) retirement plans

Mentorship and orientation programs

Qualifications

• Minimum qualifications include a high school diploma or GED.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments in person and via phone.
• Maintain communication with attorneys, insurance companies, and operational leaders.

Skills

Communication

Customer Service

Education

High School Diploma/GED

Job description

Overview

Position: Patient Service Specialist

Location: Bangor, ME

Type of Employment: Full-time

Schedule: Weekdays - 40 hours/week

Compensation: Starting at $18/hour (Pending experience)

When patients enter our outpatient physical therapy center in Bangor, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plans
• Invest in Your Future: Company-matching 401(k) retirement plans, as well as life and disability protection

We are looking for a Patient Service Specialist for a fast-paced multidisciplinary pediatric office.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities:

• Greet and register patients, providing information about their visit and next appointment during check-out
• Schedule patient appointments in person and via phone
• Maintain regular communication with parties such as attorney offices, insurance companies, translation companies, operational leaders, and the business development team
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications:

Minimum Qualifications:

• High School Diploma/GED required

Additional Data:

Equal Opportunity Employer including Disabled/Veterans