Medical Front Office - Patient Service Specialist

Select Specialty Hospital - Durham; Bangor (ME); On-site; Full time

Job summary

A leading healthcare provider seeks a Patient Service Specialist in Bangor, ME. This fulltime position requires managing patient relations and administrative tasks in a busy outpatient environment. Join us to ensure exceptional patient experiences while benefitting from generous PTO and comprehensive health plans.

Benefits

Generous PTO

Comprehensive medical/RX, vision, and dental plans

Company-matching 401(k) retirement plan

Qualifications

• High School Diploma/GED required.
• Strong communication skills and customer service experience preferred.

Responsibilities

• Greet and register patients and provide information about visits.
• Schedule patient appointments both in-person and via phone.
• Collect co-pays and manage insurance authorizations.

Skills

Communication

Customer Service

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Bangor, ME

Type of Employment: Fulltime

Schedule: Weekdays - 40 hours/wk

Compensation: Starting at $18/hour (Pending experience)

When patients enter our outpatient physical therapy center in Bangor, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

We are looking for a Patient service specialist for a fast paced multidisciplinary pediatric office.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

Additional Data

Equal Opportunity Employer/including Disabled/Veterans