Medical Front Office - Patient Service Specialist

Select Specialty Hospital - Knoxville; Bangor (ME); On-site; Full time

Job summary

A leading hospital in Bangor, ME is seeking a Patient Service Specialist to enhance patient experiences at their outpatient physical therapy center. The role involves managing patient interactions and administrative duties to ensure seamless communication and service delivery. With generous benefits and a supportive work environment, this position is ideal for individuals who thrive in fast-paced settings and prioritize patient care.

Benefits

Generous PTO

Comprehensive medical, vision, and dental plans

Company-matching 401(k)

Mentorship and orientation programs

Qualifications

• High School Diploma/GED required.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule appointments in person and via phone.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations.

Skills

Customer Service

Communication

Multitasking

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Bangor, ME

Type of Employment: Fulltime

Schedule: Weekdays - 40 hours/wk

Compensation: Starting at $18/hour (Pending experience)

When patients enter our outpatient physical therapy center in Bangor, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

We are looking for a Patient service specialist for a fast paced multidisciplinary pediatric office.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

Additional Data

Equal Opportunity Employer/including Disabled/Veterans