Medical Front Office - Patient Service Specialist

Select Specialty Hospital - Columbus Vic...; Avon (CT); On-site; Part time

Job summary

A leading healthcare provider in Avon, CT, is seeking a Patient Service Specialist to enhance patient experience at their physical therapy center. This role involves greeting patients, managing appointments, and ensuring smooth operations behind the front desk. Ideal candidates should possess a high school diploma and relevant health care experience.

Qualifications

• High School Diploma/GED required.
• 1 Year of Front Desk Experience preferred.
• Prior health care experience is essential.

Responsibilities

• Greet and register patients at the center.
• Schedule patient appointments via phone and in person.
• Manage co-pays and insurance verifications.

Skills

Health Care Experience

Front Desk Experience

Communication

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Avon,CT

Type of Employment: PRN/Per diem

Schedule: Monday/Wednesday/Friday

Compensation: Starting at $18/hour (pending experience)

When patients enter our outpatient physical therapy center in Avon, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required
• Health Care Experience
• 1 Year of Front Desk Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans