Medical Front Office - Patient Service Specialist - Float

NovaCare Rehabilitation; Cleveland (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in physical therapy is hiring a Medical Front Office - Patient Service Specialist - Float to support seven clinics. This full-time role involves managing patient registration, scheduling appointments, and enhancing patient experience in a dynamic clinic setting.

Benefits

Generous PTO

Medical/RX, health, vision, and dental plans

401(k) retirement plans with company matching

Qualifications

• 1 Year Front Desk experience required.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients, provide visit information.
• Schedule patient appointments in person and via phone.
• Collect co-pays and conduct insurance verifications.

Skills

Customer Service

Communication

Education

High School Diploma or GED

Job description

Medical Front Office - Patient Service Specialist - Float

Join to apply for the Medical Front Office - Patient Service Specialist - Float role at NovaCare Rehabilitation

Medical Front Office - Patient Service Specialist - Float

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NovaCare Rehabilitation provided pay range

This range is provided by NovaCare Rehabilitation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $16.00/hr

Overview

Position:

Medical Front Office -

Patient Service Specialist - Float

Location:

Mayfield Village, OHÂ

Type of Employment:Â

Full-time

Schedule

Weekdays (Hours Vary)

Compensation

Starting at $16/hr pending experienceÂ

Join our East Side Physical Therapy Team! This position will support our 7 Clinics throughout the Suburbs of Cleveland. You should expect training, a dynamic clinic atmosphere, and a great team looking to grow and have fun while supporting our physical therapy patients."

When patients enter our outpatient physical therapy center in

Mayfield Village

we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start StrongOur mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
  
  

Check out the video below for additional insight into the work of our Patient Service Specialists!Â

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
  
  

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year Front Desk experience
  
  

Preferred

• Healthcare experience
  
  

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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