Medical Front Office - Patient Service Specialist

Select Medical; Avon (CT); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading healthcare provider in Avon, CT is seeking a Patient Service Specialist to enhance patient experiences. This role involves greeting patients, scheduling appointments, and managing insurance processes. Ideal candidates will have healthcare and front desk experience, ensuring smooth operations in a busy outpatient center.

Qualifications

• 1 year of front desk experience required.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments in person and via phone.
• Collect co-pays and manage insurance authorizations.

Skills

Healthcare experience

Customer Service

Education

High School Diploma/GED

Job description

Overview

Position: Patient Service Specialist

Location: Avon, CT

Type of Employment: PRN/Per diem

Schedule: Monday/Wednesday/Friday

Compensation: Starting at $18/hour (pending experience)

When patients enter our outpatient physical therapy center in Avon, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and their next appointment as they check out
• Schedule patient appointments in person and via phone
• Communicate regularly with parties such as attorney offices, insurance companies, translation companies, market operational leaders, and the business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required
• Healthcare experience
• 1 year of front desk experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.