Medical Front Office - Office Assistant

Select Medical; Parkville (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as an Office Assistant in a patient-focused environment. You will play a crucial role in maintaining the overall appearance of the center and assisting front desk staff with administrative tasks. This position offers the chance to provide exceptional customer service and ensure a positive patient experience. If you thrive in a collaborative setting and are passionate about healthcare, this role is for you. With flexible per diem hours, you can make a meaningful impact in your community while developing your skills in a supportive atmosphere.

Qualifications

• Health care experience preferred but not mandatory.
• 1 year of front desk experience is a plus.

Responsibilities

• Answer and direct calls, schedule patient appointments.
• Maintain accurate patient files and ensure compliance with regulations.

Skills

Organizational Skills

Education

High School Diploma or GED

Job description

Overview

At Select Physical Therapy, we believe in the power of exceptional customer service, and our office assistant excels at delivering just that. Join our team and become a part of our dynamic and patient-focused culture, where every individual is encouraged to thrive and make a difference.

Office Assistant Job Summary: To maintain the overall appearance of the center and assist front desk staff with administrative tasks.

Position: Medical Front Office - Office Assistant - Float

Location: Hanover, PA

Type of Employment: Per Diem/PRN **Hours are not guaranteed**

Schedule: Weekdays (Hours Vary as needed)

Compensation: Starting at $15/hr pending experience

Coverage Area: Mainly covering the Hanover Market (Hanover, Spring Grove, South Hanover, New Oxford, and Littlestown) and surrounding areas.

Responsibilities

Essential Functions:

1. Answer and direct telephone calls, schedule, and coordinate patient appointments.
2. Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
3. Prepare patient intake forms prior to appointments to ensure timely service.
4. Provide excellent customer service by meeting and greeting patients, family members, and visitors, and answering any questions or offering assistance as needed.
5. Help maintain a positive patient experience and safe treatment environment by assisting clinic staff in maintaining the general cleanliness of the center, ensuring patient care materials are readily available and kept orderly.
6. Ensure compliance with healthcare regulations and company policies.
7. Assist Patient Service Specialist with faxing and filing as needed.
8. Maintain inventory and stock new inventory.
9. Keep all linens and restroom products fully stocked.
10. Maintain disinfectant spray bottles for gym for patients and members.

Qualifications

Minimum Qualifications:

• High School Diploma or GED.

Preferred Qualifications:

• Health care experience.
• 1 year of front desk experience.

Required Skills/Abilities:

• Good organizational skills.

Physical Requirements:

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift.
• Ability to speak and hear sufficiently to understand and give directions.

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.