Medical Front Office - Office Assistant

SSM Health; Hanover (York County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking healthcare organization as an Office Assistant, where you will play a vital role in delivering exceptional customer service. This position involves maintaining the overall appearance of the center, assisting front desk staff, and ensuring a positive patient experience. You will be part of a dynamic team that values each individual's contributions and fosters a culture of growth and support. If you are passionate about helping others and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Minimum 1 year of front desk experience preferred.
• Strong organizational skills are essential.

Responsibilities

• Answer and direct telephone calls, schedule patient appointments.
• Maintain patient files and electronic medical records.

Skills

Organizational Skills

Customer Service

Telephone Skills

Education

High School Diploma or GED

Job description

At Select Physical Therapy, we believe in the power of exceptional customer service, and our office assistant excels at delivering just that. Join our team and become a part of our dynamic and patient-focused culture, where every individual is encouraged to thrive and make a difference.

Office Assistant Job Summary - To maintain the overall appearance of the center and assist front desk staff with administrative tasks.

Position: Medical Front Office - Office Assistant - Float

Location: Hanover, PA

Type of Employment: Per Diem/PRN **Hours are not guaranteed**

Schedule: Weekdays (Hours Vary as needed)

** Mainly covering the Hanover Market (Hanover, Spring Grove, South Hanover, New Oxford, and Littlestown.) and surrounding areas.**

Responsibilities

Essential Functions

• Answer and direct telephone calls, schedule, and coordinate patient appointments
• Obtain and verify patient information in order to maintain accurate patient files, electronic medical records (EMR) and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service meeting and greeting patients, family members, and visitors and answer any questions or offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center. As well as ensuring patient care materials are readily available and kept orderly.
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for gym for patients and members

Qualifications

Minimum Qualifications:

• High School Diploma or GED

Preferred Qualifications:

• 1 year of front desk experience

Required Skills/Abilities:

• Good organizational skills

Physical Requirements:

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift
• Ability to speak and hear sufficiently to understand and give directions

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.