Customer Administrative Specialist, Government (Remote - Virgiinia)

LexisNexis Risk Solutions; Virginia (MN); Remote; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Customer Administrative Specialist, where you will play a vital role in driving sales and supporting law enforcement agencies. This remote position allows you to leverage your sales skills to build strong customer relationships while working independently. You will make outbound calls, manage customer records, and utilize Salesforce to track leads. If you are self-motivated and eager to contribute to public safety, this is an exciting opportunity to make a difference in your community.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Proficiency in Salesforce and ability to multitask.

Responsibilities

• Make outbound sales contacts and pursue sales leads.
• Maintain customer records and complete required documentation.
• Inform customers of new product/service introductions.

Skills

Sales Skills

Customer Relationship Management

Multitasking

Self-motivation

Communication Skills

Education

Bachelor's Degree

Tools

Salesforce

Job description

Sales
Customer Administrative Specialist, Government (Remote - Virgiinia)

• Location: HOME-BASED, Virginia, United States of America
• Contract Type: Regular
• Schedule: 40
• Job ID: R95125

About the Business:

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/government

About our team:

Are you looking to join an industry-leading sales organization? Our public safety sales team works with law enforcement and public safety agencies to provide tools that make an impact in communities.

About the job:

The Customer Administrative Sales Specialist makes outbound sales contact and pursues sales leads to develop a portfolio of customers.

You'll Be Responsible For:

• Making outbound sales contact (including cold calling) and pursuing sales leads to develop a portfolio of buying customers
• Accepting orders, closing sales, maintaining customer records, and completing required documentation
• Identifying and qualifying prospective customers as well as recording sales prospecting activity in salesforce
• Represent an assigned product line that may overlap other sales teams' territories, if applicable
• Working with territory/account, product/services, or sales processes with limited complexity
• Informing customers of new product/service introductions and prices
• Maintaining communication with the Sales Director and Team Lead
• Maintaining a proficient understanding of Accurint and the ability to demonstrate platform and discuss pricing plans

Qualifications:

• Bachelor's degree or the equivalent work experience.
• Ability to develop an understanding of key business drivers and apply this knowledge the work
• Ability to multitask and respond effectively to changing priorities and/or situations
• Self-motivation and the ability to work independently
• Proficiency in use of Salesforce and other internal operational systems
• Ability to present information in an appropriate style and make technical information clear
• Ability to persuade of others/clients in standard situations
• Professional demeanor and strong work ethic

Learn more about the LexisNexis Risk team and our culture here .

Physical and/or logical access to criminal justice information is an essential function of this role. The successful candidate will be required to pass both the standard company background check for all employees and an enhanced criminal background check conducted by the Company’s state and local law enforcement partners conducted in compliance with the FBI’s Criminal Justice Information System (“CJIS”) security policy. Employees in this role may also be subject to ongoing criminal background checks as required by the Company’s state and local law enforcement partners. Candidates and/or employees who are not certified by state and local law enforcement to access criminal justice information will not be able to perform the essential functions of this role. Employees who subsequently fail to obtain or maintain CJIS compliance may be reassigned or terminated.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. EEO Know Your Rights .

Criminals may pose as LexisNexis Risk Solutions recruiters, a subsidiary of RELX, asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .