Medical Front Office - Office Assistant

NovaCare Rehabilitation; Lancaster (Lancaster County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a dedicated Medical Front Office - Office Assistant to support front desk operations. This role involves scheduling patient appointments, maintaining accurate records, and providing excellent customer service to patients and visitors. You'll play a key role in ensuring the center operates smoothly while adhering to healthcare regulations. Join a supportive team in a dynamic environment where your contributions make a difference in patient care. If you're passionate about healthcare and enjoy working in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• High School Diploma or GED required.
• Preferred: 1 year of scheduling experience in a healthcare setting.

Responsibilities

• Answer and direct phone calls, schedule patient appointments.
• Prepare patient intake forms and maintain cleanliness of the center.
• Ensure compliance with healthcare regulations and assist with inventory management.

Skills

Customer Service

Scheduling

Healthcare Regulations Compliance

Education

High School Diploma or GED

Job description

Join us as a Medical Front Office - Office Assistant at NovaCare Rehabilitation

We are seeking a dedicated Office Assistant to support our front desk operations and administrative tasks at our center in Stevens, PA.

Position Overview

• Location: Stevens, PA
• Employment Type: Per Diem/PRN (Hours not guaranteed)
• Schedule: Weekdays (hours vary), 2-3 evenings until 7 pm
• Starting Compensation: $14/hr, based on experience

Responsibilities

• Answer and direct phone calls, schedule patient appointments
• Obtain and verify patient information for accurate records and billing
• Prepare patient intake forms prior to appointments
• Greet patients, family members, and visitors, providing excellent customer service
• Maintain cleanliness and organization of the center, ensuring patient care materials are available
• Ensure compliance with healthcare regulations and policies
• Assist with faxing, filing, and inventory management
• Keep linens and restroom supplies stocked
• Maintain disinfectant supplies for the gym area

Qualifications

• Minimum: High School Diploma or GED
• Preferred: Healthcare experience, 1 year of scheduling experience

Additional Information

We are an Equal Opportunity Employer, including Disabled and Veterans.

Job Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Industry: Healthcare, Hospitals and Health Care