Medical Front Office (LWR)

Scoliosis Surgery Associates, LLP; Florida; In loco; USD 25.000 - 36.000; Tempo pieno

Descrizione del lavoro

Scoliosis Surgery Associates, LLP is seeking a capable administrative professional to support patient intake, billing, and scheduling in a busy orthopedic practice in Florida. You will verify benefits, process charges, and maintain accurate patient accounts using EMR systems.

The role emphasizes customer service, attention to detail, and teamwork with clinicians and staff to keep clinic operations smooth and patients well cared for.

Competenze

• Experience in medical billing and patient accounts is preferred.
• Ability to interpret medical benefits and EOB statements.
• Strong customer service and multitasking in a high-volume setting.
• Prior experience in a medical practice or billing department is a plus.
• Attention to detail and reliability in daily tasks.

Mansioni

• Serve as a welcoming first point of contact for patients and families.
• Answer phones, manage high call volumes, and schedule appointments efficiently.
• Create, update, and maintain accurate patient accounts.
• Perform insurance verification and benefit eligibility checks.
• Accurately process point-of-service collections and charge entry into EMR systems.
• Assist with accounts receivable follow-up and benefit collections.
• Support clinic preparation and day-to-day administrative operations.
• Provide excellent customer service to patients, families, and providers.
• Collaborate with team members to ensure smooth clinic flows.

Conoscenze

Customer service

Multitasking

Communication

Detail-oriented

Team collaboration

Formazione

Associate’s or Bachelor’s degree preferred

Strumenti

Athena

EPIC

Phreesia

Descrizione del lavoro

Description

Key Responsibilities

• Serve as a welcoming first point of contact for patients and families
• Answer phones, manage high call volumes, and schedule appointments efficiently
• Create, update, and maintain accurate patient accounts
• Perform insurance verification and benefit eligibility checks
• Accurately process point-of-service collections and charge entry into EMR systems
• Assist with accounts receivable follow-up and benefit collections
• Support clinic preparation and day-to-day administrative operations
• Provide excellent customer service to patients, families, and providers
• Collaborate with team members to ensure smooth clinic flows

Requirements

• Associate’s or Bachelor’s degree preferred (not required)
• Ability to interpret and accurately understand medical benefits, with a strong focus on Explanation of Benefits (EOB) statements
• Demonstrated experience in charge entry, insurance verification, and benefit collections strongly preferred
• Strong customer service skills with the ability to multitask in a high-volume setting
• Prior experience in a medical practice or billing department (orthopaedics a plus)
• High attention to detail, accuracy, and follow-through
• Longevity and growth in previous positions highly valued
• Proficiency with EMR systems (Athena/EPIC/Phreesia or similar), Microsoft Outlook, and related programs
• Critical thinking, professionalism, and articulate communication skills required
• Bilingual Spanish strongly preferred but not required