Medical Front Office Coordinator - Patient Access

Unio Health Partners, LLP; Los Alamitos (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Paid holidays

401(k)

Generous time off

Company discounts

Collaborative work environment

Employee recognition

Job summary

Unio Health Partners, LLP is seeking an Office Coordinator I to support front-office operations for a physician practice. You will welcome patients, verify demographics and insurance, and manage patient communications and records to ensure smooth daily operations.

The role requires strong customer service, basic medical knowledge, and bilingual Spanish as a plus. You will coordinate scheduling, assist with refills, and help keep the front desk running efficiently.

Qualifications

• Experience in a medical setting preferred.
• Knowledge of medical terminology and reimbursement policies.
• Excellent communication and scheduling abilities.
• Familiarity with patient records and portal messaging.

Responsibilities

• Welcome and greet patients and visitors.
• Verify patient demographics and insurance information.
• Manage patient portal messages and scheduling.
• Answer calls and schedule in-office appointments.
• Route calls to appropriate departments and forward messages.
• Notify the physician if there are any schedule changes.
• Assist with prescription refills when needed.

Skills

Customer service

Bilingual Spanish

Medical terminology

Reimbursement policies

Scheduling & phone

Education

High school diploma or equivalent

Job description

Unio Health Partners, LLP is seeking an Office Coordinator I to support front-office operations for a physician practice. You will welcome patients, verify demographics and insurance, and manage patient communications and records to ensure smooth daily operations.

The role requires strong customer service, basic medical knowledge, and bilingual Spanish as a plus. You will coordinate scheduling, assist with refills, and help keep the front desk running efficiently.