Medical Front Office Associate – Patient Services

Southflaortho

Florida

On-site

USD 21,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid time off

Paid holidays

Uniform allowance

Job summary

South Florida Orthopaedics & Sports Medicine is seeking energetic front office staff for our Stuart office. You will greet patients, check-in/out, and help navigate services while delivering outstanding customer service in a fast-paced setting.

The role requires friendly professionalism, experience in medical front office, familiarity with EMR, understanding of insurance plans, and strong math/computer skills. Flexible scheduling and coverage across locations are needed.

Qualifications

Must be friendly and professional, organized and patient-focused.
Enjoys working in a busy, fast-paced environment.
Positive attitude and ability to interact with a variety of personalities.
Prior medical office experience, including front office responsibilities, preferably for a physician group.
Experience in orthopaedics, physical therapy, and/or pain management is strongly desired.
Able to demonstrate knowledge of insurance plans.
Solid computer skills.
EMR experience.
Strong math skills with attention to detail.
Flexible scheduling to cover shifts in all locations.

Responsibilities

Greets all patients and family members to the office in a friendly manner, welcoming them.
Provides superior customer service and ensures an excellent patient experience.
Completes check-in and check-out processes and assists patients with navigation and services.
Collects co-pays or balances and schedules follow-up appointments as needed.
Performs daily reconciliation of charges, fee tickets and payment methods.
Familiar with verification, authorization and posting charges.
Cross-trains in front office roles and provides coverage as needed.