Front Desk - Medical Office

Southflaortho; Florida; In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401K

Paid time off

Paid holidays

Uniform allowance

Descrizione del lavoro

South Florida Orthopaedics & Sports Medicine is seeking energetic front office staff for our Stuart office. You will greet patients, check-in/out, and help navigate services while delivering outstanding customer service in a fast-paced setting.

The role requires friendly professionalism, experience in medical front office, familiarity with EMR, understanding of insurance plans, and strong math/computer skills. Flexible scheduling and coverage across locations are needed.

Competenze

• Must be friendly and professional, organized and patient-focused.
• Enjoys working in a busy, fast-paced environment.
• Positive attitude and ability to interact with a variety of personalities.
• Prior medical office experience, including front office responsibilities, preferably for a physician group.
• Experience in orthopaedics, physical therapy, and/or pain management is strongly desired.
• Able to demonstrate knowledge of insurance plans.
• Solid computer skills.
• EMR experience.
• Strong math skills with attention to detail.
• Flexible scheduling to cover shifts in all locations.

Mansioni

• Greets all patients and family members to the office in a friendly manner, welcoming them.
• Provides superior customer service and ensures an excellent patient experience.
• Completes check-in and check-out processes and assists patients with navigation and services.
• Collects co-pays or balances and schedules follow-up appointments as needed.
• Performs daily reconciliation of charges, fee tickets and payment methods.
• Familiar with verification, authorization and posting charges.
• Cross-trains in front office roles and provides coverage as needed.

Conoscenze

Friendly

Professional

Adaptable

People skills

Medical office

Orthopedics

Insurance knowledge

EMR

Math skills

Attention to detail

Flexible scheduling

Strumenti

EMR systems

Descrizione del lavoro

Description

South Florida Orthopaedics & Sports Medicine is a thriving, private orthopaedic practice serving patients all along the Treasure Coast. As our practice continues to grow, we have new Front Office opportunities for check-in and check-out in our Stuart office. This is an excellent opportunity for an outgoing, friendly, enthusiastic individual who thrives in a fast-paced environment. Interested candidates must have a strong work ethic and a positive attitude.

Job Summary:

• Greets all patients and family members to the office, in a friendly manner, welcoming patients and their family members.
• Consistently demonstrates superior customer service. Makes every effort to provide an excellent experience for the patient.
• Completes all required steps for proper check-in and/or check-out of patients, including assisting patients with navigating throughout the office, announcing visitors for service departments, and providing general assistance in the spirit of outstanding customer service.
• Collects co-pay or balance from patient; schedules follow-up appointments as necessary.
• Completes daily reporting of reconciliation of charges, fee tickets and payment methods.
• Familiarity with verification, authorization and posting charges.
• Cross-trains in all front office positions and provides coverage where needed.

Hours vary between 7:00 am and 5:30 pm, Monday through Friday, depending on position and location.

We are a progressive, friendly office, and offer competitive compensation, as well as a comprehensive benefits package including medical, dental, vision, 401K, paid time off, paid holidays, uniform allowance, and more! Please visit our website at www.SouthFlaOrtho.com to learn more about our practice.

Requirements

Background/Experience/Requirements:

• Must be friendly and professional, organized and patient-focused.
• Enjoys working in a busy, fast-paced environment.
• Demonstrates a positive attitude and can successfully interact with a variety of personalities and work styles.
• Prior medical office experience, including front office responsibilities, preferably for a physician group.
• Experience in orthopaedics, physical therapy, and/or pain management is strongly desired.
• Able to demonstrate knowledge of insurance plans.
• Solid computer skills.
• EMR experience.
• Strong math skills with attention to detail.
• Flexible scheduling to cover shifts in all locations.

Physical Demands:

• Primarily sedentary, sitting.
• Use of general office equipment – keyboard, telephone, scanner, copier
• Periodic lifting, stooping, carrying less than 25 lbs.