Medical Front Desk Associate

bethanymedical; Winston-Salem (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive hourly pay

Generous PTO

Medical/Dental/Vision

401(k)

Earned Wage Access (EWA)

Job summary

bethanymedical is seeking a full-time Medical Front Desk Associate to streamline patient registration and check-in/check-out processes. This role is crucial for maintaining efficient front-desk operations and enhancing patient satisfaction through effective customer engagement.

The ideal candidate has medical office experience, strong computer skills, and can handle patient treatment discussions. Competitive benefits including PTO, medical/dental/vision, and a 401(k) plan are offered.

Qualifications

• 1+ year of medical office experience with patient registration and check-in/check-out preferred.
• Self-starter who can adapt to departmental changes when necessary.
• Able to discuss treatment and financial obligations with patients.
• Bilingual (Spanish) preferred.
• Strong computer skills and customer service experience.

Responsibilities

• Patient registration and check-in/check-out.
• Assisting with various tasks to ensure smooth front-desk operations.

Skills

Initiating Action

Stress tolerance

Customer Focus

Planning and Organizing

Building Trust

Tools

Allscripts

Job description

Medical Front Desk Associate (Full-Time)

We are seeking a Medical Front Desk Associate to join our team. This role involves patient registration, check‑in/check‑out, and assisting the office with a variety of tasks to ensure smooth front‑desk operations.

Abilities

• Initiating Action – Taking prompt action to accomplish objectives and achieve goals beyond what is required.
• Stress tolerance – Maintaining stable performance under pressure and handling stress appropriately.
• Customer Focus – Effectively meeting customer needs, building productive relationships, and ensuring customer satisfaction.
• Planning and Organizing – Establishing courses of action for self and others to ensure work is completed efficiently.
• Building Trust – Interacting with others in a way that gives them confidence in one’s intentions and the organization.

Qualifications

• 1+ year of medical office experience with patient registration and check‑in/check‑out preferred.
• Self‑starter who can adapt to departmental changes when necessary.
• Able to discuss treatment and financial obligations with patients.
• Bilingual (Spanish) preferred.
• Strong computer skills and customer service experience.
• Experience with Allscripts is a plus.

Competitive Benefit Package Includes

• Competitive hourly pay
• Generous PTO
• Medical/Dental/Vision
• 401(k)
• Earned Wage Access (EWA) – Get part of your earned pay before payday
• And more!

Job Type: Full Time.