Medical Front Office

Evolving Solution Services; Chandler (AZ); On-site; USD 39,000 - 48,000; Full time

Job summary

Evolving Solution Services seeks a Medical Front Office professional for our Chandler, AZ clinics. The role handles patient registration, check-in/out, copay collection, and balance handling in a fast-paced setting.

Ideal candidates bring strong customer service, attention to detail, HIPAA knowledge, and proficiency with EMR systems like Athena, plus good Microsoft Office skills.

Qualifications

• High School Diploma or GED required.
• Minimum 3 years of related experience.
• Experience with EMR systems; Athena knowledge a plus.

Responsibilities

• Check in and check out patients.
• Verify demographics and obtain signed consent forms.
• Ensure insurance cards and IDs are on file.
• Review Advance Beneficiary Notifications.
• Collect estimated out-of-pocket costs and balances.
• Answer clinic calls and direct inquiries.
• Perform other duties as assigned.

Skills

Excellent communication

Analytical/problem-solving

Organizational skills

HIPAA knowledge

MS Office 365 proficiency

Education

High School Diploma or GED

Tools

Athena EMR

Microsoft Office 365

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Front Office

Full Time Manual Labor Chandler, AZ, US

Salary Range: $19.00 To $23.00 Annually

JOB DESCRIPTION

Job Title:

Medical Front Office

FLSA Status:

Non-Exempt

Employment Type:

Full-time

Location:

All Clinics

EEO Class:

All other employees

Department:

Clinical Support

Date:

July 2025

Job Summary

The Medical Front Desk Specialist is responsible for patient registration, check-in/check-out, collection of copays, and other balances. This position requires excellent customer services skills, attention to detail, and the ability to work in a fast-paced environment.

Duties/Responsibilities

• Check in and check out patients.
• Ensure patient and insurance demographic information is correct, and all consent forms are properly signed and completed.
• Ensure insurance cards and patient identification are on file.
• Review and obtain completed Advance Beneficiary Notifications.
• Collect on estimated out of pocket costs and previous balances.
• Answer incoming calls to the clinic.
• All other duties as assigned.

Required Skills/Abilities

• Excellent verbal and written communications skills.
• Strong analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Knowledge of HIPAA requirements.
• Knowledge of medical terminology and proper spelling.
• Mathematically proficient
• Proficient in Microsoft Office 365

Education/Experience

• High School Diploma or GED
• Minimum 3 years required
• Experience with EMR system, Athena knowledge a plus

Physical Requirements

• Prolonged periods of sitting at a desk and working on computer.

This job description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other related duties, responsibilities and activities may change or be assigned at any time with or without notice.