Medical Front Desk Specialist: Patient Concierge (Full-Time)

University Orthopedics; Providence (RI); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

Generous benefits

Descrizione del lavoro

University Orthopedics is seeking a Front Desk Check In & Check Out Receptionist to support patient interactions across our Providence facilities. This full-time role requires scheduling, check-in/out, and cash handling with commitment to service excellence.

The candidate will manage referrals, demographics, insurance verifications, and front desk communications, supporting multiple sites as needed. Prior medical office experience is preferred and travel to all sites may be required.

Competenze

• High school diploma or equivalent.
• At least 1 year of medical receptionist or administrative experience preferred.
• Excellent communication and interpersonal skills.
• Knowledge of MS Office and EMR systems/practice management systems.
• Knowledge of insurance eligibility and verification.
• Motivated individual with team approach.
• Must be able to travel to all sites if/when necessary.

Mansioni

• Locate and process referrals at the time of visit.
• Check-in and check-out for a specific office location and pod.
• Schedule follow-up appointments at UOI locations/offices.
• Facilitate appointment scheduling for external referrals.
• Check in upon arrival to clinic and update demographics.
• Collect co-pays and patient/account balances.
• Answer front desk phones and direct calls.
• Print schedules and superbills for next-day visits.
• Batch end-of-shift reconciliation and verify co-pays.

Conoscenze

Medical receptionist

Customer service

Communication

MS Office

EMR

Insurance verification

Team player

Travel readiness

Formazione

High school diploma

Strumenti

MS Office

EMR systems

Practice management

Descrizione del lavoro

University Orthopedics is seeking a Front Desk Check In & Check Out Receptionist to support patient interactions across our Providence facilities. This full-time role requires scheduling, check-in/out, and cash handling with commitment to service excellence.

The candidate will manage referrals, demographics, insurance verifications, and front desk communications, supporting multiple sites as needed. Prior medical office experience is preferred and travel to all sites may be required.