Patient-Focused Front Desk & Scheduling Coordinator

University Orthopedics; Cranston (RI); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

University Orthopedics in Cranston, RI seeks a Front Desk Check In & Check out Receptionist for a full-time role. The position supports patient flow, performs referrals processing, and manages front desk tasks with strong customer service and MS Office/EMR proficiency.

The role involves handling check-ins/outs, scheduling follow-ups, collecting co-pays, and assisting providers across sites. A high school diploma and 1 year of medical receptionist experience are preferred, with some site travel

Competenze

• High school diploma or equivalent.
• 1 year of medical receptionist or administration experience preferred.
• Excellent communication and interpersonal skills.
• Knowledge of MS Office and EMR systems.

Mansioni

• Locate and process referrals at the time of visit.
• Check in and check out for a specific office location and pod.
• Schedule follow up appointments at UOI locations/offices.
• Facilitate appointment scheduling for external referrals.
• Check in upon arrival to clinic, register patients and update demographic info.
• Collect co-pays and patient account balances.
• Answer front desk phones and direct calls as appropriate.
• Print schedules and superbills for next-day visits.
• Verify co-pays at end of shift and manage cash.
• Maintain professional appearance and work environment.

Conoscenze

Communication skills

Interpersonal skills

Customer service

Team player

Formazione

High school diploma or equivalent

Strumenti

MS Office

EMR systems

Descrizione del lavoro

University Orthopedics in Cranston, RI seeks a Front Desk Check In & Check out Receptionist for a full-time role. The position supports patient flow, performs referrals processing, and manages front desk tasks with strong customer service and MS Office/EMR proficiency.

The role involves handling check-ins/outs, scheduling follow-ups, collecting co-pays, and assisting providers across sites. A high school diploma and 1 year of medical receptionist experience are preferred, with some site travel