Medical Front Desk Specialist – Patient Concierge

The Vancouver Clinic, Inc. P.S.; Portland (OR); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Total Rewards Program

401k retirement plan

Health, dental, vision insurance

Job summary

The Vancouver Clinic, Inc. P.S. is seeking a Front Desk Representative for the Lloyd Station team in Portland, OR. The role emphasizes friendly patient interaction, accurate insurance handling, and efficient appointment scheduling in a fast-paced clinic setting.

Primary schedule is Monday–Friday, 8:00am–5:00pm, with a competitive hourly wage and opportunities for growth within our care-focused organization.

Qualifications

• Minimum of 1 year of customer service experience.
• Minimum of 1 year of medical front office experience preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.

Responsibilities

• Greet patients and families warmly, providing friendly customer service.
• Collect co-pays and verify/obtain insurance information.
• Answer phone calls and schedule appointments.
• Coordinate with team in a fast-paced environment.

Skills

Customer service

Phone etiquette

Multitasking

Keyboarding

Education

High School Diploma or equivalent

Tools

Epic

Job description

The Vancouver Clinic, Inc. P.S. is seeking a Front Desk Representative for the Lloyd Station team in Portland, OR. The role emphasizes friendly patient interaction, accurate insurance handling, and efficient appointment scheduling in a fast-paced clinic setting.

Primary schedule is Monday–Friday, 8:00am–5:00pm, with a competitive hourly wage and opportunities for growth within our care-focused organization.