Medical Front Desk Specialist - Patient Concierge

Retina Consultants of Carolina; Greenville (SC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401K plan

Paid holidays

Paid time off

Job summary

Retina Consultants of Carolina is seeking an experienced front desk receptionist to support patient intake, scheduling, and billing in our Greenville office. You will learn new processes quickly, exercise independent judgment, and help ensure high-quality patient care. The role reports to the Front Office Manager.

The position will be primarily in Greenville with some travel to other office locations. Responsibilities include greeting patients, checking in/out, handling phones, collecting

Qualifications

• Must be accurate and thorough in handling policies.
• Ability to work independently and with others.
• Proficient with computers, EMR, and clerical tools.

Responsibilities

• Check in/check out patients and schedule appointments.
• Answer phones and collect copays/deductibles/coinsurance/balances.
• Maintain patient confidentiality and communicate with management.
• Oversee scheduling and assist front desk staff as needed.

Skills

Accuracy

Independent work

Multi-tasking

EMR software

Telephone & email

Tools

Copier machines

Word processing

Job description

Retina Consultants of Carolina is seeking an experienced front desk receptionist to support patient intake, scheduling, and billing in our Greenville office. You will learn new processes quickly, exercise independent judgment, and help ensure high-quality patient care. The role reports to the Front Office Manager.

The position will be primarily in Greenville with some travel to other office locations. Responsibilities include greeting patients, checking in/out, handling phones, collecting