Medical Front Desk Specialist - Patient Concierge

The CORE Institute; Flagstaff (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

HSA with qualifying HDHP plans with 1:

401k plan after 6 months of service

Employee Assistance Program 24/7

Employee Appreciation Days

Employee Wellness Events

Job summary

The CORE Institute in Flagstaff is seeking a courteous receptionist to greet patients and visitors, direct them to the correct area, and answer incoming calls. You will help maintain patient confidentiality and support front desk workflows in our ambulatory surgery setting.

Ideal candidates will have a high school diploma or GED and at least two years of medical office reception experience. Training on EMR systems and security protocols is provided in a collaborative team environment.

Qualifications

• High school diploma or GED preferred.
• Two years of receptionist experience in a medical office or healthcare setting.
• Ability to maintain patient confidentiality.
• Familiarity with EMR systems.

Responsibilities

• Greet patients and visitors and direct them appropriately.
• Answer phones and route calls efficiently.
• Maintain confidentiality of patient information.
• Assist with check-in processes and EMR requirements.
• Support facilities and security during drills and emergencies.

Skills

Professional demeanor

Excellent communication

Customer service

Multitasking

Education

High school diploma or GED

Job description

The CORE Institute in Flagstaff is seeking a courteous receptionist to greet patients and visitors, direct them to the correct area, and answer incoming calls. You will help maintain patient confidentiality and support front desk workflows in our ambulatory surgery setting.

Ideal candidates will have a high school diploma or GED and at least two years of medical office reception experience. Training on EMR systems and security protocols is provided in a collaborative team environment.