Cardiology Front Desk & Patient Experience

Yavapai Regional Medical Group; Prescott (AZ); On-site; USD 28,000 - 42,000; Full time

Job summary

CommonSpirit Health in Prescott, AZ seeks a Receptionist to warmly greet patients and manage front desk operations across a busy healthcare facility. You will coordinate essential administrative tasks, guide diverse patient populations, and use technology to ensure smooth daily operations.

The role emphasizes exceptional interpersonal skills, compassionate patient care, and adaptability to support a positive patient experience throughout their care journey.

Qualifications

• High School Graduate/GED required.
• Basic computer skills required.
• Familiarity with Outlook, Windows-based and Google Suites.

Responsibilities

• Performs various clerical duties including maintaining department deposit logs, preparing routine schedules and reports, and using analytical skills to maintain provider schedules.
• Ensures a positive customer service atmosphere in reception areas.
• Oversees waiting area.
• Answers the telephone in a pleasant and helpful manner.
• Coordinates patient movement and reports problems or irregularities.
• Works with multi-line phones.

Skills

Interpersonal skills

Technology proficiency

Compassion

Adaptable approach

Bi-lingual skills

Education

High School/GED

Tools

Outlook

Windows-based programs

Google Suites

Job description

CommonSpirit Health in Prescott, AZ seeks a Receptionist to warmly greet patients and manage front desk operations across a busy healthcare facility. You will coordinate essential administrative tasks, guide diverse patient populations, and use technology to ensure smooth daily operations.

The role emphasizes exceptional interpersonal skills, compassionate patient care, and adaptability to support a positive patient experience throughout their care journey.