Medical Front Desk Specialist — Patient Care & Scheduling

Carbon Health Technologies Inc; Montgomery Township (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Carbon Health Technologies Inc. is seeking an outbound-focused receptionist for a fixed-term, full-time role in our New Jersey clinic. You will greet patients, verify identities and insurance, manage a busy phone queue, and schedule appointments using clinic tools.

You will also handle patient records with strict confidentiality and support billing and documentation tasks. The ideal candidate has 1–2 years in reception/customer service, excels at multitasking, and communicates clearly in

Qualifications

• 1–2 years in receptionist/front-desk/customer service role; medical/clinical setting preferred
• Proficient with Google Sheets, Excel, and Word for data entry and record-keeping
• Strong phone etiquette and professional communication in a high-volume environment
• Demonstrated customer service with a patient, empathetic demeanor
• Able to multitask and work efficiently in a fast-paced clinic
• High accuracy and attention to detail in scheduling and documentation
• Maintain confidentiality and handle sensitive patient information appropriately
• Excellent organizational skills and ability to follow established processes
• Fixed-term, full-time hourly position; flexible to clinic needs
• Proficiency in English (written and spoken)

Responsibilities

• Serve as the first point of contact for patients, visitors, and callers
• Manage a high volume of calls with professional routing and messaging
• Schedule, confirm, and adjust patient appointments
• Greet, check in, and verify patient information and forms
• Maintain patient records with high accuracy and confidentiality
• Coordinate patient flow with clinical and support staff
• Process payments, co-pays, and billing information
• Handle sensitive information in line with privacy standards
• Perform general admin tasks to support clinic operations
• Support reception and admin duties during the fixed term

Skills

Customer service

Phone etiquette

Multitasking

Data entry

Tools

Google Sheets

Excel

Word

Job description

Carbon Health Technologies Inc. is seeking an outbound-focused receptionist for a fixed-term, full-time role in our New Jersey clinic. You will greet patients, verify identities and insurance, manage a busy phone queue, and schedule appointments using clinic tools.

You will also handle patient records with strict confidentiality and support billing and documentation tasks. The ideal candidate has 1–2 years in reception/customer service, excels at multitasking, and communicates clearly in