Medical Front Desk Coordinator (Fixed-Term)

Carbon Health Technologies Inc; New Jersey; On-site; USD 25,000 - 30,000; Full time

Job summary

Carbon Health Technologies Inc. is seeking a friendly and professional receptionist to join our New Jersey clinic. You will be the first point of contact for patients, visitors, and callers, greeting everyone warmly and directing inquiries appropriately.

You will manage high volumes of calls, schedule appointments, verify insurance, and maintain accurate patient records with strict confidentiality. This role supports clinic operations and coordinates with clinical staff to ensure smooth workflow

Qualifications

• 1–2 years of experience in receptionist/front-desk/customer service roles
• Experience in medical/clinical setting preferred
• Proficiency with Google Sheets, Excel, and Word for data entry and records

Responsibilities

• Serve as first point of contact for patients, visitors, and callers
• Manage high volume of incoming calls and route messages
• Schedule and confirm patient appointments using practice management systems
• Greet patients, verify ID and insurance, and complete forms accurately
• Maintain and update patient records with high accuracy and confidentiality
• Coordinate patient flow with clinic staff to minimize wait times
• Collect and process payments, co-pays, and billing information
• Handle sensitive patient information in compliance with privacy standards
• Perform general admin tasks to support clinic operations
• Assist with emails, faxes, and mailed documents
• Support reception and admin duties during fixed term

Skills

Phone etiquette

Customer service

Multitasking

Data entry

Communication

Attention to detail

Confidentiality

English proficiency

Tools

Google Sheets

Excel

Word

Job description

Carbon Health Technologies Inc. is seeking a friendly and professional receptionist to join our New Jersey clinic. You will be the first point of contact for patients, visitors, and callers, greeting everyone warmly and directing inquiries appropriately.

You will manage high volumes of calls, schedule appointments, verify insurance, and maintain accurate patient records with strict confidentiality. This role supports clinic operations and coordinates with clinical staff to ensure smooth workflow