Front Desk & Patient Services Specialist

Family & Children’s Services; Tulsa (OK); On-site; USD 21,000 - 26,000; Full time

Job summary

Family & Children’s Services is seeking a Front Desk Specialist in Tulsa to be the first point of contact for clients, guests, and employees. You will manage front desk operations, greet visitors, answer calls, schedule appointments, and coordinate with various departments to support daily operations.

The role requires a high school diploma and 1 year of experience in a medical office or healthcare setting with direct patient interaction.

Qualifications

• Must be a high school graduate or have HS equivalent.
• 1 year experience in medical office or healthcare with direct patient care/interaction.

Responsibilities

• Greet and assist visitors with a friendly and professional demeanor.
• Answer and direct phone calls, emails, and inquiries promptly.
• Schedule appointments, meetings, and manage calendars as needed.
• Open and close building daily.
• Maintain an organized and clean reception area.
• Assist with administrative tasks such as data entry, filing, and document management.
• Coordinate incoming and outgoing mail and deliveries.
• Ensure security by following access control procedures.
• Provide information about company services and policies to guests and clients.
• Collaborate with different departments to support daily operations.

Skills

Excellent communication

Office software

Multiline phone handling

Data entry

Interpersonal skills

Confidentiality

Education

High School Diploma

Tools

Microsoft Office

Adobe

EHR system

Job description

Family & Children’s Services is seeking a Front Desk Specialist in Tulsa to be the first point of contact for clients, guests, and employees. You will manage front desk operations, greet visitors, answer calls, schedule appointments, and coordinate with various departments to support daily operations.

The role requires a high school diploma and 1 year of experience in a medical office or healthcare setting with direct patient interaction.