Medical Front Desk Specialist: Patient Care & Admin

CHC; Akron (OH); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision benefits

32 paid days off per year

Referral bonuses

403b with company match

Professional licensure fee reimburse

Descripción de la vacante

CHC in Akron, OH is seeking a Receptionist to be the first point of contact for patients and visitors. The role involves greeting patients, answering phones, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks.

The schedule is Monday–Friday, 5:00am–1:00pm, with responsibilities spanning front-desk operations, data entry, and ensuring smooth office workflows in a nonprofit healthcare setting.

Formación

• High school diploma or GED; healthcare admin training is a plus.
• 1–2 years of experience in a medical or healthcare office preferred.
• Familiarity with electronic health records (EHR) systems; basic understanding of medical terminology and insurance processes.

Responsabilidades

• Greet and check in patients in a courteous and professional manner.
• Answer multi-line phones, screen and direct calls, take messages.
• Schedule, reschedule, and confirm patient appointments.
• Verify patient insurance and obtain pre-authorizations when required.
• Collect co-pays, balances, and other payments at the time of service.
• Maintain patient records and ensure that necessary documents are completed.
• Ensure HIPAA compliance and patient confidentiality at all times.
• Communicate with physicians, nurses, and other healthcare team members.
• Maintain the reception area in a clean and organized manner.
• Handle incoming and outgoing mail and faxes.
• Assist with administrative duties such as data entry, filing, and inventory of office supplies.

Conocimientos

Communication skills

Customer service

Phone etiquette

Educación

High school diploma or GED

Herramientas

Microsoft Office

EHR systems

Descripción del empleo

CHC in Akron, OH is seeking a Receptionist to be the first point of contact for patients and visitors. The role involves greeting patients, answering phones, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks.

The schedule is Monday–Friday, 5:00am–1:00pm, with responsibilities spanning front-desk operations, data entry, and ensuring smooth office workflows in a nonprofit healthcare setting.