Healthcare Receptionist — Front Desk & Patient Support

CHC Addiction Services; Akron (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

32 paid days off per year

403b with company match

Professional licensure fee reimburse

Training opportunities

Employee Assistance Program

Job summary

CHC Addiction Services in Akron, OH, is seeking a receptionist at our 725 location to be the first point of contact for patients and visitors. You will greet patients, check in, answer phones, schedule appointments, verify insurance, collect payments, and support clinical staff to keep the office running smoothly.

The ideal candidate has a high school diploma or GED, 1–2 years in a medical office, familiarity with EHR, and strong communication.

Qualifications

• High school diploma or GED; additional admin training is a plus.
• 1–2 years in a medical/healthcare office.
• Familiarity with electronic health records (EHR).
• Strong communication and customer service skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Greet and check in patients at front desk.
• Answer multi-line phones; screen and direct calls; take messages.
• Schedule, reschedule, and confirm appointments.
• Verify patient insurance and obtain pre-authorizations.
• Collect co-pays and patient payments.
• Maintain patient records and HIPAA compliance.
• Communicate with physicians and healthcare team.
• Maintain reception area; handle mail and faxes.
• Assist with data entry, filing, and inventory of office supplies.

Skills

Customer service

Communication

Office administration

Microsoft Office

Education

High school diploma or GED

Tools

EHR systems

Microsoft Office Suite

Job description

CHC Addiction Services in Akron, OH, is seeking a receptionist at our 725 location to be the first point of contact for patients and visitors. You will greet patients, check in, answer phones, schedule appointments, verify insurance, collect payments, and support clinical staff to keep the office running smoothly.

The ideal candidate has a high school diploma or GED, 1–2 years in a medical office, familiarity with EHR, and strong communication.