Medical Front Desk Specialist — Friendly & Organized (No Nights)

Ohio North East Health Systems; Youngstown (OH); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

PTO and Paid Holidays

No nights or weekends!

Optional Medical, dental and vision

Company-paid life insurance with/AD&D

Company-paid long-term disability

Optional life insurance and short-term

Optional Critical Illness Plan

Optional Accident Insurance Plan

Job summary

One Health Ohio is hiring a Front Desk Receptionist to greet patients, answer calls, and manage check-in across multiple Ohio locations. You will verify insurance, collect co-pays, and update patient records in the EHR with a courteous, professional approach.

Responsibilities include completing new patient profiles, informing patients about billing options, scheduling follow-ups, reconciling deposits, and keeping the front desk organized and compliant with infection-control policies.

Qualifications

• Confidential handling of patient information and data.
• Professional, positive attitude and strong planning skills.
• Proficient in Microsoft Office and record keeping.

Responsibilities

• Greet and check in patients in a friendly and professional manner.
• Handle all calls in a timely and professional manner.
• Maintain accurate patient records in the EHR by updating information.
• Complete new patient profiles and verify insurance; collect co-pays.
• Inform patients of billing policies and payment options.
• Handle patient intake forms and documentation; schedule follow-ups.
• Reconcile nightly deposits and maintain a clean, compliant front desk.
• Performs other duties as assigned.

Skills

Confidentiality

Positive attitude

Planning

Microsoft Office

Problem solving

Record keeping

Data entry

Policy knowledge

Interpersonal skills

Time management

Education

High school diploma or equivalent

CPR or ability to obtain

Tools

Microsoft Office Suite

Job description

One Health Ohio is hiring a Front Desk Receptionist to greet patients, answer calls, and manage check-in across multiple Ohio locations. You will verify insurance, collect co-pays, and update patient records in the EHR with a courteous, professional approach.

Responsibilities include completing new patient profiles, informing patients about billing options, scheduling follow-ups, reconciling deposits, and keeping the front desk organized and compliant with infection-control policies.