Medical Front Desk Specialist — Part-Time Patient Concierge

MultiCare Health System; Tacoma (WA); On-site; USD 26,000 - 38,000; Part time

Job summary

MultiCare is seeking a PRN Front Desk Specialist in Tacoma, WA to handle reception, scheduling and billing support. This role requires professionalism and strong customer service as the first contact for patients and guests at the center.

The position emphasizes accurate data entry, cash handling, and compliance with CPT/ICD-9 coding practices. Ideal candidates have relevant medical front office experience or training and a courteous, team-oriented approach.

Qualifications

• High School Diploma or equivalent preferred.
• Vocational training in medical front office desired.
• 1 year experience in related field or education/training supplement.
• Experience with CPT and ICD-9 coding preferred.

Responsibilities

• Perform front desk duties including reception, registration and scheduling.
• Process billing information, charge entry and payments.
• Provide professional, patient-facing service and maintain accurate records.

Skills

Customer service

Front desk operations

Interpersonal skills

Professional appearance

Education

High School Diploma or equivalent

Vocational training in medical front office

Tools

CPT and ICD-9 coding

Job description

MultiCare is seeking a PRN Front Desk Specialist in Tacoma, WA to handle reception, scheduling and billing support. This role requires professionalism and strong customer service as the first contact for patients and guests at the center.

The position emphasizes accurate data entry, cash handling, and compliance with CPT/ICD-9 coding practices. Ideal candidates have relevant medical front office experience or training and a courteous, team-oriented approach.