Compassionate Medical Front Desk Specialist — Part-Time

MultiCare Health System; Puyallup (WA); On-site; USD 30,000 - 43,000; Full time

Job summary

The Medical Receptionist at MultiCare Health System serves as the first in-person contact for patients, handling front office duties with a focus on customer service and discretion. This intermediate role requires professional communication, greeting patients, answering calls, scheduling, registration and payment posting.

The position is 0.75 FTE with daytime shifts on M/W/F for ten-hour days. High school office procedures are preferred, and one year of clerical or medical reception experience

Qualifications

• Minimum one year of clerical and/or receptionist experience; or six months in a medical setting
• Customer service experience required
• Degree or relevant certificate may substitute for experience

Responsibilities

• Greet patients and manage front office duties
• Answer phones and direct calls; assist patients and families
• Schedule, registration, charge entry, payment posting, batching, cash reconciliation
• Operate basic office equipment and maintain professional demeanor

Skills

Customer service

Clerical experience

Professional communication

Education

Medical Office Assistant certificate

Job description

The Medical Receptionist at MultiCare Health System serves as the first in-person contact for patients, handling front office duties with a focus on customer service and discretion. This intermediate role requires professional communication, greeting patients, answering calls, scheduling, registration and payment posting.

The position is 0.75 FTE with daytime shifts on M/W/F for ten-hour days. High school office procedures are preferred, and one year of clerical or medical reception experience