PNW PACE PRN Receptionist

MultiCare Health System; United States; Vor Ort; USD 26.000 - 38.000; Teilzeit

Zusammenfassung

MultiCare Health System is seeking a Front Desk Specialist to support daily operations at the Center. This intermediate clerical role handles reception, scheduling, registration and billing tasks, serving as the first point of contact for patients and visitors with a professional and courteous manner.

The position is PRN with a standard schedule of Mon-Fri 8:00am-4:30pm, and requires a high school diploma, front office training and familiarity with CPT/ICD-9 coding.

Qualifikationen

• High School Diploma or equivalent preferred.
• Vocational training in medical front office is preferred.
• 1 year experience in related field or education/training supplement.

Aufgaben

• Reception, registration and front office duties at the Center.
• Handle patient scheduling, processing billing information and charge entry.
• Serve as the focal communication source for the unit with professional demeanor.

Kenntnisse

CPT coding

ICD-9 coding

Customer service

Ausbildung

High School Diploma or equivalent

Vocational training in medical front office

Jobbeschreibung

Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: PRN, Schedule: M-F 8:00am-4:30pm

Position Summary

The Front Desk Specialist performs reception, registration, and secretarial functions in support of the daily operations of the Center while functioning as the focal communication source in the unit. The incumbent is responsible for all aspects of front office duties including reception, patient scheduling, registration, processing billing information, charge entry, payment posting, batch balancing, cash reconciliation/balancing, etc. The combination of these functions will be determined by the Manager to meet the needs of the clinic. This is an intermediate clerical position working under limited supervision. This position is highly visible and is the initial contact for patient and guests of the Center, requiring a customer service oriented individual with a professional appearance and manner at all times. Work situations are a variety of regular, reoccurring duties and functions which require discretion, decision making within the scope of the position’s responsibilities, attention to detail, prioritization, organization, and excellent interpersonal relation skills. Internal contacts are general in nature and include staff and management. External contacts include patients, families, health care providers, and the general public.

Requirements

• High School Diploma or equivalent preferred
• Vocational training in medical front office desired
• 1 year experience in related field or education/training supplement
• Experience with CPT and ICD-9 coding preferred

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $18.94 - $27.26 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here.

MultiCare Organization Overview

MultiCare is a not-for-profit health care organization with more than 28,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho. MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.

Thirteen hospitals complete the organization:

• Allenmore Hospital
• Auburn Medical Center
• Capital Medical Center
• Covington Medical Center
• Deaconess Hospital
• Good Samaritan Hospital
• Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washington — Overlake Medical Center
• Navos Behavioral Health Hospital
• Valley Hospital
• Yakima Valley Hospital
• Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit
• Wellfound Behavioral Health Hospital

Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.

Equal Employment Opportunity

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MultiCare provides equal employment opportunity to all employees and job applicants. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you are an external job applicant who requires reasonable accommodation in the job application process, please contact the Employee Resource Center (ERC) at 253-403-6947 and we will assist you with submitting a ticket to initiate your request for accommodation. If you are a current employee, you can submit an ERC ticket or call the ERC for assistance.