Medical Front Desk Specialist - Full-Time Day Shift

AdventHealth; Tampa (FL); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Tampa, Florida seeks a patient-focused Service Clerk to support medical records, scheduling, and billing tasks. You will greet patients, verify information, and ensure timely processing of records and authorizations in a fast-paced environment.

The role requires a high school diploma and 1+ year related experience is preferred. Day shift, full-time with competitive benefits and opportunities for growth within the AdventHealth system.

Qualifications

• High school diploma or equivalent is required.
• 1+ years related experience preferred.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers the telephone and documents calls professionally.
• Collects insurance cards and IDs for encounters.
• Schedules and confirms patient appointments to reduce no-shows.
• Obtains and distributes medical records and patient information.
• Obtains insurance authorizations and verifies coverage.
• Collects copays and other payments at the time of service.
• Establishes patient payment plans per policy.

Education

High School Grad or Equiv [Required]

Job description

AdventHealth in Tampa, Florida seeks a patient-focused Service Clerk to support medical records, scheduling, and billing tasks. You will greet patients, verify information, and ensure timely processing of records and authorizations in a fast-paced environment.

The role requires a high school diploma and 1+ year related experience is preferred. Day shift, full-time with competitive benefits and opportunities for growth within the AdventHealth system.