Medical Front Desk Specialist - Full-Time, Day Shift

Woodlawn Health; Rochester (IN); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

403(b) with match

Paid Vacation Time

Paid Sick Time

Paid Personal Days

FSA

Job summary

Woodlawn Health is seeking a friendly Front Desk Member at Shafer Family Practice. You will greet patients, collect demographics and insurance information, and schedule appointments, ensuring smooth front-office operations.

Responsibilities include answering calls promptly, opening/closing procedures, handling mail and faxes, and processing payments accurately. CPR certification is a plus; a High School Diploma or GED is required.

Qualifications

• Excellent communication and phone skills for patient and guest interactions.
• Computer literacy for data entry and daily system operations.
• High School Diploma or GED required.
• CPR certification desirable.
• Experience in a medical office is preferred but not required.
• Math aptitude for balancing cash transactions.

Responsibilities

• Greet patients and guests in a professional manner.
• Collect demographic and insurance information for system entry.
• Answer calls promptly and direct as needed.
• Perform opening and closing procedures as scheduled.
• Sort mail and faxes and distribute accordingly.
• Schedule appointments per guidelines.
• Scan health information into the EHR and route to patient charts.
• Handle cash, balance daily charges, and make deposits.

Skills

Strong communication

Computer literacy

CPR Certification

Cash handling

Medical office experience (preferred)

Education

High School Diploma or GED

Tools

EHR

Job description

Woodlawn Health is seeking a friendly Front Desk Member at Shafer Family Practice. You will greet patients, collect demographics and insurance information, and schedule appointments, ensuring smooth front-office operations.

Responsibilities include answering calls promptly, opening/closing procedures, handling mail and faxes, and processing payments accurately. CPR certification is a plus; a High School Diploma or GED is required.