Healthcare Front Desk Concierge — Patient Access & Support

Woodland Springs; Conroe (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Benefits

PTO & Insurance

Tuition Assistance

Well-being Programs

Career Development

Job summary

Woodland Springs is seeking a Receptionist to join our Woodland Springs location. As part of Lifepoint Health, you will help provide compassionate, patient-centered care in a behavioral health setting.

You will greet visitors, handle check-in/check-out, update patient information, collect copays, and support front-office workflow to ensure timely access to care and smooth operations for patients and providers.

Qualifications

• High school diploma or equivalent preferred.
• Medical front office experience preferred.
• Knowledge of medical terminology preferred.
• Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Responsibilities

• Greets visitors and communicates with patients and providers.
• Coordinates workflow and maintains records of office activities.
• Completes all aspects of check-in/check-out process.
• Enters and updates patient demographics and insurance information.
• Collects copay/coinsurance balances for current visit and any outstanding balances.
• Completes pre-appointment checklists and prepares accordingly.
• Places and directs phone calls and distributes messages.
• Keeps the office area neat and tidy.

Skills

Medical front office experience

Knowledge of medical terminology

Critical thinking

Decisive judgement

Education

High school diploma

Job description

Woodland Springs is seeking a Receptionist to join our Woodland Springs location. As part of Lifepoint Health, you will help provide compassionate, patient-centered care in a behavioral health setting.

You will greet visitors, handle check-in/check-out, update patient information, collect copays, and support front-office workflow to ensure timely access to care and smooth operations for patients and providers.