Medical Front Desk Specialist - Flexible 12-Hour Shifts

WellStreet; Cartersville (GA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Life-work balance

Competitive pay & benefits

PTO & holidays

401K with company match

Wellness program

Professional development

Job summary

Piedmont Urgent Care is seeking a Patient Services Representative (Medical Receptionist) to join our front-office team. You will greet patients, verify insurance, collect payments, and support clinic workflow in a fast-paced setting.

We offer 12-hour shifts, no overnights, and opportunities for growth. This role requires strong communication and attention to detail in a healthcare environment.

Qualifications

• Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus.
• Experience: 1+ year of experience in a medical office or healthcare setting.
• Skills: Strong communication, attention to detail, and ability to multitask in a busy environment.

Responsibilities

• Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.
• Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.
• Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.
• Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs.
• Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.
• Compliance: Understand and enforce HIPAA and OSHA standards, ensuring documentation and processes are handled per guidelines.
• Travel Requirement: Travel to other Piedmont Urgent Care locations as required.
• Perform other duties as assigned.

Skills

Communication

Attention to detail

Multitasking

EMR (EPIC)

Education

High school diploma

Medical Administrative Assistant certificate

Job description

Piedmont Urgent Care is seeking a Patient Services Representative (Medical Receptionist) to join our front-office team. You will greet patients, verify insurance, collect payments, and support clinic workflow in a fast-paced setting.

We offer 12-hour shifts, no overnights, and opportunities for growth. This role requires strong communication and attention to detail in a healthcare environment.