Medical Front Desk Specialist — Epic Scheduling Expert

Wildwoodclinic; Madison (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

Wildwood Clinic is seeking a full-time Medical Receptionist in Madison, WI. This role is crucial in providing exceptional customer service while managing patient appointments and communications in a healthcare setting.

Ideal candidates will have at least 2 years of experience with Epic scheduling and previous experience as a receptionist. Strong communication and multitasking skills are essential for enhancing patient experience within the clinic.

Qualifications

• 2 years of Epic scheduling experience.
• Previous experience in a customer service or receptionist role in healthcare.
• Ability to handle confidential information.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Manage incoming calls, emails, and inquiries.
• Schedule and confirm patient appointments using Epic.

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Education

High school diploma or equivalent

Tools

Epic

Electronic health record systems

Job description

Wildwood Clinic is seeking a full-time Medical Receptionist in Madison, WI. This role is crucial in providing exceptional customer service while managing patient appointments and communications in a healthcare setting.

Ideal candidates will have at least 2 years of experience with Epic scheduling and previous experience as a receptionist. Strong communication and multitasking skills are essential for enhancing patient experience within the clinic.